This notice explains how TERA TEC CO., LTD (“TeraTec”, “we”) handles personal data when you visit teratec.co, contact us or book a call. It follows Thailand’s Personal Data Protection Act B.E. 2562 (2019) (the “PDPA”).
It does not cover borrower data that lenders send to our screening API. That is handled under our agreement with each lender, who is responsible for telling their own customers how it is used.
Who we are
TERA TEC CO., LTD is the data controller for the personal data described here. You can reach us by email or phone, as set out under Contact us.
What we collect
- When you contact us by email, phone or LINE: your name, contact details, your organisation and whatever you choose to tell us.
- When you book a call: the name, email address and any notes you enter in our booking page, and the time you choose.
- When you visit the website: we use Cloudflare Web Analytics, which counts page views without cookies and without building a profile of you. It records things like the page, the referring site, the browser type and the country. Our hosting provider, Cloudflare, also processes your IP address to deliver the site and protect it from attacks.
We do not set cookies on this website. Cloudflare may set a strictly necessary security cookie if it needs to check that a visitor is not an automated bot. The website has no sign-up form and does not ask for ID card, passport or financial details. Please do not send real borrowers’ details when you contact us or book a call.
Why we use it
- To reply to you, arrange and hold the call, and follow up afterwards. Our lawful basis is taking steps at your request before a possible contract, and our legitimate interest in responding to business enquiries.
- To understand, in aggregate, how the website is used and to keep it secure. Our lawful basis is our legitimate interest in running a working, secure website.
We do not sell personal data and do not use it for advertising.
Who handles it for us
We use a small number of service providers, who process data on our behalf:
- Google (Google Workspace), for email and calendar bookings.
- Cloudflare, for hosting this website and its analytics.
- LY Corporation (LINE), if you choose to message us on LINE.
We may also disclose personal data where the law requires it.
Where it is stored
These providers may store and process data outside Thailand. Where they do, we rely on their contractual data protection commitments, as the PDPA allows.
How long we keep it
We keep enquiry and booking details for as long as we need them to respond and follow up, and then delete them, unless you become a customer. Analytics data is kept in aggregate.
Your rights under the PDPA
You can ask us to:
- give you access to, or a copy of, the personal data we hold about you;
- correct it if it is wrong or incomplete;
- delete it, or stop using it for a time;
- send it to you or another organisation in a usable format;
- stop using it where we rely on our legitimate interests.
We will reply within 30 days. If you are not satisfied, you can complain to the Office of the Personal Data Protection Committee (PDPC).
Contact us
For any question about this notice or your personal data, email us or call 061-419-4542. If we change this notice, we will update the date at the top.